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Karma Tour Hawaii

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Wide waterfall flowing between moss-covered cliffs under a cloudy sky.
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Everything you need to know

Everything you need to know about our tours, bookings and policies. Still curious?

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How far in advance should we book?
Island Tour

We recommend booking as early as possible, especially for weekends, holidays, and peak travel seasons, as availability can fill up quickly.

What happens if we're late for pickup?
Island Tour

We recommend being ready at your designated pickup location a few minutes before your scheduled pickup time. If you’re running late, please contact us as soon as possible. We’ll do our best to accommodate you; however, significant delays may require the tour to proceed in order to stay on schedule.

How much walking is involved?
Island Tour

Very little walking is required on this tour. Most stops are easily accessible, making it a comfortable experience for adults, seniors, and guests who prefer a more relaxed sightseeing tour.

Do I need to provide my flight information when booking?
From Airport

Yes. Please provide your airline, flight number and arrival time so our team can coordinate your pickup and monitor possible flight delays.

Can you drop me back at Honolulu Airport?
From Airport

Airport drop-off may be arranged depending on your tour schedule and departure time. Please request this when booking so our team can confirm availability.

Can I bring luggage on the tour?
From Airport

No. Luggage is not permitted on the tour because storage space inside the vehicle is limited. Please arrange to store your luggage before your scheduled pickup. Luggage is only permitted on Private Tours

When will I receive my pickup details for my tour?
Pearl Harbor

Your pickup details will be sent by text message or email the day before your tour.

Can we meet directly at Pearl Harbor?
Pearl Harbor

Unfortunately, No. Due to U.S. Navy policy, guests are not allowed to join tours or meet their tour guide directly at Pearl Harbor. All guests must be picked up from their designated meeting location before proceeding to Pearl Harbor together.

Are bags allowed at Pearl Harbor?
Pearl Harbor

US Navy Requirements: For security purposes, only 100% clear bags are permitted. We enforce a strict no-bag policy for any item that provides concealment. Prohibited items include purses, handbags, backpacks, fanny packs, camera bags, diaper bags, luggage, and similar items that exceed the maximum permitted dimensions of 1.5" x 2.25" x 5.5".

What ID do I need to bring?
Pearl Harbor

All visitors must present a valid government-issued photo ID upon entry.

Are USS Arizona Memorial tickets included?
Pearl Harbor

Yes, all of our Pearl Harbor tours include tickets for the boat ride to the USS Arizona Memorial.

Permitted items at Pearl Harbor?
Pearl Harbor

Water bottles, collapsible wheelchairs, small mobility scooters, and strollers are permitted on the tour.

Prohibited Items Inside the Vehicle
Pearl Harbor

Personal belongings may not be left unattended or stored inside the vehicle. Food and beverages are not permitted inside the vehicle.

The pickup details are different from what I booked?
Pearl Harbor

Please do not follow the pickup details shown on your booking site. Our team will confirm your correct pickup time and location one day prior to your tour by text or email.